We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Add an activity
(Nutshell CRM) when a new contact added in Freshdesk
2
Add an activity
(Nutshell CRM) when a new ticket in Freshdesk
3
Add an activity
(Nutshell CRM) when a ticket status changed in Freshdesk
4
Add an activity
(Nutshell CRM) when a new contact is created in Freshdesk
5
Create a lead
(Nutshell CRM) when a new contact added in Freshdesk
6
Create a lead
(Nutshell CRM) when a new ticket in Freshdesk
7
Create a lead
(Nutshell CRM) when a ticket status changed in Freshdesk
8
Create a lead
(Nutshell CRM) when a new contact is created in Freshdesk
9
Add a person
(Nutshell CRM) when a new contact added in Freshdesk
10
Add a person
(Nutshell CRM) when a new ticket in Freshdesk
11
Add a person
(Nutshell CRM) when a ticket status changed in Freshdesk
12
Add a person
(Nutshell CRM) when a new contact is created in Freshdesk
13
Create a company
(Nutshell CRM) when a new contact added in Freshdesk
14
Create a company
(Nutshell CRM) when a new ticket in Freshdesk
15
Create a company
(Nutshell CRM) when a ticket status changed in Freshdesk
16
Create a company
(Nutshell CRM) when a new contact is created in Freshdesk